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Here it will be useful to know what firmware version you are on and what firmware version you are trying to upgrade to? Also are you connecting USB adapter directly to native USB port or via USB Docking station or splitter? Have you tried using another PC or adding exception for HUB in your security software/firewall when it tries to access Poly (formerly Plantronics) update servers? You can refer to this KB link and try whitelisting shared url's and test update again and share feedback if possible.
#PLANTRONICS HUB STUCK ON DOWNLOADING SOFTWARE INSTALL#
Hub provides you with an easy way to change device and software settings and install software and firmware updates. The program lies within System Utilities, more precisely Device Assistants. Plantronics Hub for Windows is a stand-alone application that enables you to personalize and enhance your experience with a Poly headset. This free software was originally produced by Plantronics, Inc. The file size of the latest downloadable installer is 124 MB. It helps us to provide better guidance which may actually resolve the issue or at least help in finding the next course of action. Download Plantronics Hub 4.36336 from our software library for free.
We always urge community members/visitors to provide some basic details about the issue whenever starting a topic or stating a problem.
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